2019 ERG & Council Conference
"Time for Change"
#ECC2019TimeForChange

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Presenters & Facilitators

Sasheer Zamata

Keynote Speaker, Comedian, Actress & Writer

First Day Luncheon Keynote

Sasheer Zamata is a comedian, actress and writer. She was a cast member on Saturday Night Live for four seasons and has appeared on This American Life, Transparent, People of Earth, At Home with Amy Sedaris and Inside Amy Schumer. She’s in the films I Feel Pretty, The Outdoorsman, Yoga Hosers, Sleight, and Deidra & Laney Rob a Train, and has done voice over for Bojack Horseman, Call of Duty, Lucas Bros. Moving Co., and Albert (Nickelodeon).

She’s been listed in Time Out New York’s Top 10 Funniest Women in NYC, Brooklyn Magazine’s 50 Funniest People in Brooklyn, and Complex Magazine’s Women in Comedy You Should Be Paying Attention to Right Now.

She co-created and co-starred in the webseries Pursuit of Sexiness, which was named one of the Top 10 Web Series of 2013 by Variety, and part of Glamour’s 7 Web Series We Can’t Stop Watching in 2015.

She’s performed at Clusterfest, Just for Laughs (Montreal, Toronto and Vancouver), Bonnaroo, SXSW, Moontower Comedy Festival, SF Sketchfest, Vodafone Festival, Bridgetown Comedy Festival, New York Comedy Festival, Brooklyn Comedy Festival, Limestone Comedy Festival, Woodstock Comedy Festival, North Carolina Comedy Arts Festival, Great American Comedy Festival, and Women in Comedy Festival.

She serves as ACLU’s Celebrity Ambassador for Women’s Rights. She hosts a variety show called Sasheer Zamata Party Time and you can watch her standup special Pizza Mind on Amazon and listen to it on iTunes and Spotify.



Dr. Michael Kimmell, Ph.D

Keynote Speaker, Author & Sociologist

Second Day Breakfast Keynote

Michael Kimmel is one of the world's leading experts on men and masculinities. He is Distinguished Professor of Sociology and Gender Studies at Stony Brook University. Among his many books are Manhood in America, Angry White Men, The Politics of Manhood, The Gendered Society, and the bestseller Guyland: The Perilous World Where Boys Become Men. With funding from the MacArthur Foundation, he founded the Center for the Study of Men and Masculinities at Stony Brook in 2013. A tireless advocate of engaging men to support gender equality, Michael has lectured at more than 300 colleges, universities, and high schools. He has delivered the International Women's Day annual lecture at the European Parliament, the European Commission, and the Council of Europe, and he has worked with the Ministers for Gender Equality of Norway, Denmark, and Sweden in developing programs for boys and men. He consults widely with corporations, NGOs, and public sector organizations on gender equity issues. Michael was recently called "the world's most prominent male feminist" in The Guardian newspaper in London.

Learn more: michaelkimmel.com



Association of Diversity Councils

Lynn Cowart
Chief Operations Officer, Talent Dimensions

Workshop Facilitator: Achieving Strategic Retention through Diversity and Inclusion

Lynn Cowart has extensive experience working and consulting in senior‐level human resources positions for industries including financial services, aerospace, food service, and utilities. She has facilitated executive coaching, change management and strategic staffing initiatives for mid and senior level executives as well as career transition programs, retention and engagement strategies, assessment interviewing and training for all organizational levels.

As a consultant for Career Systems International, Lynn has led coaching programs and  training  events  for an array of professional business clients. In addition, she has managed programs designed to instill culture changes within organizations by modifying behavioral tendencies within individuals

Lynn recently co-authored the book, 'Up is Not the Only Way – Rethinking Career Mobility' with Bev Kaye and Lindy Williams, challenging leaders and employees to re-imagine what it takes to achieve ultimate career success through a true mobility mindset.

Lynn received her MBA from the University of Connecticut. She also holds a Bachelor's degree in Business and Communications from SUNY at Buffalo in New York. In addition, she has worked with the University of Pennsylvania on an MS in Organizational Dynamics. She is Lumina Learning certified, International Career Consultant (ICC) certified as well as qualified in Myers Briggs (MBTI).



Association of Diversity Councils

Cile Johnson
Chief Business Officer, Talent Dimensions

Workshop Facilitator: Achieving Strategic Retention through Diversity and Inclusion

Cile has 20 years of experience helping organizations address their most important strategy…their talent development strategy. By focusing on the key drivers of retention and recognizing it is not a one-size-fits all proposition, she helps organizations discover how their strategic investments drive sustainable competitive advantage. In her role as Chief Business Officer, Cile is responsible for sales and marketing, providing strategic direction for global client solutions, and ensuring the organization's continued growth and success, as well as global expansion.


Dr. Ancella Livers, Ph.D.
President, PRISM International, Inc.

Workshop Facilitator: Building Allies for ERGs, BRGs and Beyond

Ancella Livers is a skilled diversity and leadership development professional. She is the co-author of the book, Leading in Black and White and the HBR classic "Dear White Boss." She has also written numerous articles, chapters, and reports on equity, diversity, and inclusion. 

In 1995, Ancella moved to the Center for Creative Leadership® to build and manage their African-American Leadership program.  She later also managed the Center's Women's Leadership program.  In her first 12 years at the Center, Ancella managed numerous leadership programs and left the organization as the Director of Global Open Enrollment programs.   In 2007, Ancella became the Executive Director of the Institute for Leadership Development and Leadership for the Executive Leadership Council (ELC). The ELC is a membership organization for many of corporate America's highest ranking African American executives. While there, she not only built the Institute's facilitation infrastructure, but she also oversaw detailing research.

Prior to her work in the diversity and leadership development field, Ancella was an assistant professor at the West Virginia University School of Journalism. She also spent a decade as a newspaper journalist and held roles as acting business editor and Capitol Hill reporter for Gannett News Service.

Ancella holds a B.S. in Mass Communications from Hampton University, a M.S. in Journalism from Northwestern University, and a M.A. and PH.D. in History from Carnegie Mellon University. She is also an executive coach and has served on several boards.


 

Fernando Serpa
Executive Director, Association of ERGs & Councils

Event Host: Day Two Breakfast

Fernando draws upon his two decades of in-depth diversity and inclusion experience across the public and private sector and excels at building dynamic, cross cultural diversity and inclusion strategies to influence systemic change across organizations. He has led diversity efforts for such Fortune 100 companies as Agilent Technologies, Symantec, JCPenney and Johnson Controls. His responsibilities have included worldwide diversity recruitment and retention, employee network groups, international programs and diversity and inclusion training.

Most recently he served as the Director of Global Diversity at Johnson Controls where he developed strategies to advance diversity and inclusion globally. He also developed and maintained strategic alliances and relationships between the business, affinity groups, and industry organizations, and actively supported workforce planning and talent attraction, development and retention. As the Director of Diversity and Inclusion at JCPenney, he led diversity strategy and training for over 150K associates. At Symantec, he was the Director of Global Diversity and developed a global diversity strategy that was country specific and presented diversity training around the world including Japan, Germany, Ireland, France and Singapore.

A graduate of George Washington University Law School in Washington D.C., he was appointed by the White House to the U.S. Department of Justice where he directed immigration policy and worked with Congress and Federal agencies to develop and implement legislation, policy and procedures. From 1995 to 2000, Fernando served at the United States Commission on Civil Rights where he represented the Commission on civil rights issues to state and local governments, citizen-based groups and corporations.


 

Fran Dillard: Session Facilitator
Director Diversity and Inclusion, Texas Instruments

Session Panelist: Learn from the Best: Recipients of the Association of ERGs and Councils' Honors Award reveal their secrets for impactful change.

Fran Dillard is the Director of Diversity and Inclusion at Texas Instruments and oversees and manages TI’s diversity strategy and programs, including the company’s network of diversity employee resource groups which brings together dozens of grassroots, employee-led organizations.

She joined TI in 2008 as a branch human resources manager in one of the technology and manufacturing fabrication plants in Dallas. Since that time, she has held HR leader roles across several TI businesses including Analog, Embedded Processing and Power. During her career, Fran has worked in multiple industries including the banking and airline industry where she also led in HR generalists, employee relations and talent management roles.

Fran serves as a member of the Conference Board’s Global Diversity and Inclusion Executive council. She is a fellow of the National African-American Women’s Leadership Institute (NAAWLI), a 2014 alumni of Leadership America and was most recently elected to the board of directors for Leadership Women and the Alliance of Greater Good. She is passionately involved in the community and an active member of Jack and Jill of America, Inc., where she serves as the president for the North Texas chapter in the Dallas area.

Fran earned a Bachelor of Arts in Public Relations from the University of Texas at Arlington.

TOP 10 Recipient of the 2017 ERG & Council Honors Award™


 

Bobby Gordon
Vice President Client Relationships,
PRISM International, Inc.

Workshop Facilitator:Becoming an Effective,
Impactful Articulate Advocate

Bobby is Vice President Client Relationships at PRISM where he specializes in developing and nurturing client relationships. Prior to his role at PRISM, Bobby was a cultural diversity trainer with the Defense Equal Opportunity Management Institute (DEOMI) where he developed, revised and conducted training for managers and senior military leaders in communications, organizational effectiveness and conflict resolution.

His DEOMI experience took him to over 30 states and US territories, and also throughout Germany and South Africa. Directly responsible for the needs analysis, instructional design, and leadership duties on diversity seminars for requesting civilian and military organizations, Bobby also served as a participating think tank panelist in developing strategies on increasing the diversity of the Army and Air National Guard. He helped to develop and design a human relation-training program for newly assigned DEOMI staff and faculty members.

Bobby received his Bachelor of Science in Liberal Arts from Excelsior College and a Master’s of Science in Transformative Leadership from Bethune-Cookman University.


 

Sheri McGrath
Vice President Employee Inclusion at U.S. Bank

Session Panelist: Learn from the Best: Recipients of the Association of ERGs and Councils' Honors Award reveal their secrets for impactful change

Sheri is the Employee Inclusion Director within Human Resources at U.S. Bank. She currently oversees all employee groups at U.S. Bank including ten Business Resource Groups (BRGs) with 100 global chapters. McGrath has more than 15 years of experience at U.S. Bank and has held various positions within the HR organization successfully leading a number of enterprise-wide employee engagement initiatives.

She currently serves on the United Way Worldwide Women United Global Leadership Council, Greater Twin Cities United Way’s Women United Steering committee, Linkage’s Women in Leadership Institute Advisory Committee and the Children’s Theatre Company Curtain Call Ball Committee organizing its annual fundraiser to provide access to the arts for thousands of children in the community.

McGrath holds a Master’s in Business Communication from the University of St. Thomas and a Bachelor of Arts from the College of St. Benedict with a Major in English.

TOP 10 Recipient of the 2017 ERG & Council Honors Award™


 

Mark Fowler
Deputy CEO, Tanenbaum Center

Session Facilitator: Faith-Based ERGs- Bold, Courageous, and What's Next

As Deputy CEO, Mark Fowler oversees all of Tanenbaum's program areas and works with operations, fund development and communications. He is responsible for program development, project management, design and implementation of all Tanenbaum trainings, and the expansion of Tanenbaum programs nationally and internationally.

He is also an in-demand trainer and speaker in all of Tanenbaum's core areas. Most recently, he led workshops at the Return on Inclusion (ROI) Summit, Dell True Blue Inclusion Dialogue, the Thomson Reuters Legal Executive Institute, and the OutNEXT Conference.

In addition to his work at Tanenbaum, Mark is a sought-after keynote speaker and facilitator who has addressed private and public entities globally on issues of equality concerning race, gender, sexual orientation and religion. Mark earned a B.A. in English and Education at Duke University. He is a Mediation and Conflict Resolution Specialist. Mark is also an ordained Interfaith/Interspiritual Minister and a graduate of the One Spirit Interfaith Seminary in New York City.


 

Alan Partin
Vice President Client Relationships,
PRISM International, Inc.

Workshop Facilitator:Becoming an Effective,
Impactful Articulate Advocate

Alan is Vice President Client Relationships at PRISM where he specializes in developing and nurturing client relationships. His career experience spans Finance, Healthcare, Insurance, Security, Sales and Marketing.  He is experienced and skilled in listening to and understanding his clients’ individual needs.

Prior to his role at PRISM, while working in the banking industry, Alan discovered the bottom line impact that can be achieved by leveraging a diverse workforce to meet marketplace goals. By implementing a comprehensive D&I process and starting a Hispanic sales force to address the needs of an emerging Hispanic market, he increased his department’s sales by 20% over a 2-year period. Because of Alan’s vision, hard work and determination, he was the youngest employee ever appointed to the company’s President’s Advisory Board.

Alan received his Bachelor of Arts in Marketing from the University of Central Florida.


 

Keith Arachikavitz
Senior Consultant, PRISM International, Inc.

Workshop Facilitator: Choosing Respect in the Workplace

Keith is a PRISM Facilitator specializing in diversity and inclusion, harrasment and discrimination, cross cultural communication, implicit bias, equal opportunity and human resources development.

With 20 years experience, he has assisted organizations through climate analysis, employee development, and organizational cultural change.

Keith is a nationally recognized Master Facilitator and has developed and facilitated for organiazations like the Department of Education Office for Civil Rights, the Department of Defense, the U.S. Office for Personnel Management, the National Security Agency, Verizon, Munich Re, Siemens. John Deere, Philips66, Textron and American Airlines.

Keith holds a Master of Arts in Human Resource Management complimented by two years of PhD work completed in Organizational Psychology.


 

Tamberlin Golden
Plant Manager Warren Transmission Operations, General Motors

Session Facilitator: GM WOMEN: The ERG Journey

Tamberlin Golden was promoted to Plant Manager for General Motors Warren Transmission Operations effective March 1, 2017.  She is responsible for leading and inspiring the team to drive and deliver positive business performance through exceptional execution of the lean principles impacting safety, quality and cost.

Tamberlin is a very focused and results oriented manufacturing professional that has a depth of knowledge in large vehicle assembly plants and has held leadership positions with critical programs in GM such as the crossovers, full size pickups and small cars.  She has held positions in manufacturing staff, global facilities, manufacturing operations, quality, labor relations and human resources.  Tamberlin has proven leadership in leading teams to achieve effective business performance.

Tamberlin began her career with General Motors in 1985 and graduated from Wayne State University with a Bachelor of Science in Business Administration.  She devotes time to mentoring and various charitable activities.  She's on the leadership boards for GM WOMEN, General Motors African Ancestry Network and GM Women In Manufacturing.  Her highest priority is being wife, a mother and grandmother.


 

Octavio A. Hinojosa Mier
Executive Director,
National Hispanic Corporate Council (NHCC)

Session Facilitator: Corporate Best Practices for Business Resource Groups: How BRGs are Adding to Companies' Bottomline

Octavio A. Hinojosa Mier is the Executive Director of the National Hispanic Corporate Council (NHCC), the premiere resource for corporate America on maximizing the Hispanic market opportunity. Octavio is responsible for providing day-to-day leadership, vision, and strategic direction in growing the organization's membership within Fortune 1000 corporations.

Octavio is a an internationally recognized servant leader with over sixteen years of professional public service experience, including twelve years of nonprofit executive management. He is as an accomplished non-profit executive and is widely recognized for my vision and leadership in promoting the U.S. Hispanic community as a strategic partner for both domestic and international stakeholders.

A variety of charitable organizations at the local, state, national and international level have greatly benefited from his leadership, management, and fundraising skills. For example, he has raised over $6 million dollars from diverse sources for nonprofit operations and initiatives. In addition, he has extensive public policy expertise gained with the U.S. Department of State and the United States Congress.

In April of 2013, Octavio was decorated with the Officer's Cross of the Order of Civil Merit by the Spanish Ambassador to the United States on behalf of His Majesty King Juan Carlos I and the Ministry of Foreign Affairs and Cooperation for "extraordinary services" in benefit of the Kingdom of Spain. In recognition for his sustained exemplary contributions and continuing active commitment to the improvement of public administration, Octavio was elected by his peers to serve as a Fellow of the National Academy of Public Administration (NAPA).

He holds a Bachelor of Arts degree in Political Science and Latin American Studies from the University of Kansas and a Master of Public Administration degree from the Maxwell School of Syracuse University. He is fully bilingual in both English & Spanish.


 

Eduardo Arabu
Associate Director,
National Hispanic Corporate Council (NHCC)

Session Facilitator: Corporate Best Practices for Business Resource Groups: How BRGs are Adding to Companies' Bottomline

Eduardo is currently the Manager for Administration & Special Events at the National Hispanic Corporate Council (NHCC). He is responsible for day-to-day operations including design, implementation, and execution of organizational development strategies.

Eduardo has experience with corporations, not-for-profit organizations, educational institutions, sport entities, and governmental agencies. Most recent, Arabu worked for the United States Chamber of Commerce, the Chicago Cubs baseball organization, the Office of U.S. Representative, the Office of Illinois State Senator, and several corporations. Eduardo has earned numerous of internships, scholarships, fellowships, leadership positions, awards, and other recognitions worth over $175,000.

Eduardo obtained a bachelor's of science degree in business from Northeastern Illinois University, the most diverse university in the Midwest. While at NEIU, he was elected on several occasions to serve as President of Student Government and Student Trustee. He led several teams to Model Illinois Government in Springfield and Model United Nations in New York City. He went on to complete a political management fellowship at George Washington University. And finally, Eduardo received a master's of science degree in public policy and management from the Heinz College at Carnegie Mellon University (CMU). While at CMU, he was elected to serve as Vice President for External Affairs for the Graduate Student Assembly.

You can connect with Eduardo on LinkedIn or Twitter.


 

Wil Lewis
Senior VP Global Diversity & Inclusion,
Bank of America

Session Moderator: The Executive Sponsor: Catalyst for Change

Wil Lewis is a Diversity & Inclusion Executive with accountability for Bank of America’s global military, disability & LGBT strategies. He also has the responsibility for the firm’s Global Employee Networks. In this role, he is responsible for 11 networks with more than 230 chapters in forty countries with 90,000+ members.

Prior to this role, Wil led Diversity & Inclusion for the bank’s Retail & Preferred & Merrill Lynch Wealth management businesses which encompassed more than 100,000 of the firm’s employees. Before joining the Diversity & Inclusion team, Wil was a Staffing Executive leading recruiting activities in Bank of America’s Retail Banking group. Wil’s team drove recruiting activity for Bank of America’s nearly 5,800 banking centers across the US with over 25,000 hires a year. During his tenure at the bank Wil has also led Executive Recruiting, the staffing efforts for Small Business Banking, Sales Service & Execution, LaSalle Global Trust Services and E-Commerce. Wil joined Bank of America in 2006 from the LaSalle acquisition where he held the position of Head of Talent Acquisition for LaSalle Bank and ABN Amro North America, headquartered in Chicago, IL.

Before coming to Bank of America, Wil was a team member at Smurfit-Stone Container Corporation, a manufacturing organization of 32,000 world-wide associates. During his time at Smurfit-Stone, Wil led employee relations, talent development and staffing. He created new business processes in 23 countries and centralized multiple functions for the organization resulting in a significant benefit to business.

In his career, Wil has been committed to driving diversity in the workplace. He has served as executive sponsor to Latino, African American and Native American affinity groups. Additionally Wil has worked diligently to create a strong connection with the communities we do business in.

Wil has held roles in both, sales and operations before starting his career path in human resources. Wil is actively engaged in many community activities including serving on the board of the Mahogany Foundation an organization committed to providing a quality education to under privileged youth and Centers for New Horizons a social service agency focused on child & elder care, foster and adoption needs on Chicago’s south side. Wil is a graduate of Drake University and resides with his family in Chicago, IL.


 

Ian Watkins
Chief Human Resources Officer, Mallinckrodt Pharmaceuticals

Session Panelist: The Executive Sponsor: Catalyst for Change

Ian Watkins is the chief human resources officer at Mallinckrodt Pharmaceuticals. He has executive responsibility for organizational development, effectiveness and sustainability, talent acquisition, total rewards, and human resources systems and service delivery. He is also responsible for supporting the board of directors in their governance activities related to executive compensation, talent and succession management. Mr. Watkins is a member of Mallinckrodt's executive committee.

Mr. Watkins has more than 30 years of international human resources experience, including more than 20 years within the healthcare industry. He also has significant experience working with boards of directors for public companies.

Prior to joining Mallinckrodt, he served as vice president, global human resources at Synthes, Inc., and senior vice president, human resources at Andrx Corporation, which is now part of Actavis, Inc. In addition to these roles, Mr. Watkins held positions of increasing responsibility at Bausch & Lomb, including heading human resources at Ericsson Inc., and Marconi Command and Control Systems.

Mr. Watkins holds a Higher National Certificate (HNC) in business and finance and a diploma in human resources management through the Chartered Institute of Personnel and Development (CIPD) attained at Farnborough College of Technology in the United Kingdom. He also holds an MBA from the Roffey Park Management Institute/University of Sussex in the United Kingdom.


 

Tom Guay
VP of Risk Selection Strategy, Northwestern Mutual

Session Panelist: The Executive Sponsor: Catalyst for Change

Tom Guay was named to the role of vice president-risk selection strategy on January 1, 2016. In this position, he is responsible for setting the future direction for risk selection for the company's risk products, for developing accurate and competitive risk selection criteria covering medical, lay and financial risks, and for providing case consultation to the company's underwriting and claims organizations.

Guay joined Northwestern Mutual in 1988 in the Actuarial Department. He moved to the Agencies function in 1996 and to Operations in 2003 as director of the large case division in the New Business Department. Guay became vice president/department head in the Underwriting Standards Department in 2005 and was named to the executive officer position of vice president-new business on February 1, 2008. He became vice president of the Field Rewards Department in November 2012, overseeing the design and administration of all field compensation, benefits and recognition.

Guay has a B.S. in applied mathematics and a B.B.A. in finance from the University of Wisconsin-Oshkosh, and has a masters of science in actuarial science from the University of Wisconsin-Madison. He is an FSA (Fellow of the Society of Actuaries).

Guay is married to Calli and they have three boys. In the non-profit community, he is a board member of both The Parenting Network and Diverse & Resilient . He also serves on the governing body of Crossroads Presbyterian Church. Guay is the executive sponsor for Northwestern Mutual's LGBTA Employee Resource Group.


Cherron Inko-Tariah
Author, Consultant, Coach, Facilitator

Session Facilitator: ERGs through a UK lens: Strategic Imperative or Tick Box Exercise?

As a Civil Servant, Cherron undertook leadership roles in various policy and strategic positions across Whitehall, including working with Ministers and Permanent Secretaries. In 2012, she decided to take a leap of faith and leave the service and follow her passion - staff networks. After publishing her book: "The Incredible Power of Staff Networks" in 2015, she started The Power of Staff Networks consultancy. She is passionate about staff networks and the positive impact these can have on the individual and the organisation. That is why Cherron founded the National Day for Staff Networks - the first of its kind celebrating the added value of networks. During her career, she has achieved a Post Graduate Diploma in Human Resource Management, and a Masters in Employment Studies and Human Resource Management. She is also a qualified career coach and in 2011, Cherron received an MBE for her services to HM Government and also for her work in the faith community with young people.


 

Diana Gueits
Director Diversity and Inclusion,
Cleveland Clinic Health System

Session Facilitator: The ABC's of ERGs and Councils: A Step by Step Guide for Success

Diana is the Director of Diversity and Inclusion for the Cleveland Clinic Health System, where she is responsible for partnering with leaders and caregivers throughout the enterprise to provide strategic direction to key enterprise diversity initiatives. In addition, Diana collaborates with professional organizations and community stakeholders to advance Cleveland Clinic's outreach to the Hispanic community. She has been prominent in advancing Cleveland Clinic's ranking as one of the top Healthcare systems in the country for Diversity and Inclusion by DiversityInc., the American Hospital Association Equity of Care award, and the placement of their Employee Resource Groups as some of the top 25 ERG's and Councils in the country as awarded by the Association of ERG's and Councils.

She was instrumental in the development and execution of ACTiVHOS the first fully bilingual youth directed health and wellness program in Northeast Ohio as an effort to combat obesity and asthma disparities in Latino children. She is one of the two founding members of the Northeast Ohio National Hispanic Nurses Association which has recently garnered the opportunity to host the National Hispanic Nurses Conference here in Cleveland in 2018.


 

Donna M. Skurzak
Director Diversity and Inclusion,
Cleveland Clinic Health System

Session Facilitator: The ABC's of ERGs and Councils: A Step by Step Guide for Success

Donna has extensive health care experience and currently is the Director of Diversity and Inclusion at Cleveland Clinic, Cleveland, Ohio. She has held leadership roles as a practitioner and administrator across the health care continuum - hospital, home care/hospice, private practice and consulting. Her specialties include strategic planning, organizational behavior, end of life care, health care disparities, health literacy; bioethics, diversity and inclusion; Unconscious Bias, and assessing and developing culturally competent health care systems. She pursues the best patient care and employee relations, to reach positive outcomes in patient and employee experience at Cleveland Clinic.

Presented by:

PRISM International

Association of Diversity Councils